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Healthy Gaming

Ribajee Responsible Gaming

Ribajee believes gaming should be an enjoyable form of entertainment, never a problem. We are committed to helping you maintain healthy gaming habits and prevent problem gambling. On this page you will find responsible gaming tools, guidance on recognising warning signs, and information on where to get help.

Your Controls, Your Choice

We Care

Ribajee believes a healthy gaming environment matters for everyone. If betting is causing problems in your life, we are here to help. There is no shame in it — many people face problem gambling and go on to find the support they need.

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Recognising the Signs of Problem Gambling

Problem gambling tends to develop gradually. Catching the signs early makes it much easier to address. If you notice any of the following, take a moment to assess yourself.

Loss of Time Control

Spending more time on betting than you planned and finding it hard to decide to log out.

Financial Difficulties

Spending more on betting than you can afford after covering essential expenses, and chasing losses to try to win money back.

Hiding Things from Loved Ones

Lying to or hiding your betting activity from family and friends.

Emotional Changes

Feeling excited while betting, then low, depressed, or irritable after a loss.

Are you experiencing these signs?

Do not worry. These feelings are normal and help is available. Use Ribajee's self-limit tools or speak with a professional. It is never too late to start gambling responsibly.

Ribajee's Responsible Gaming Tools

Ribajee provides a range of powerful tools to help you stay in control of your gaming. These are available in your account settings and can be used at any time.

Deposit Limit

Set a limit on how much you can deposit per day, week, or month. Once a limit is in place, it cannot be exceeded. This is the most effective way to keep your gaming budget under control.

  • Daily limit: BDT 500 and above
  • Weekly limit: BDT 2,000 and above
  • Monthly limit: BDT 5,000 and above
Bet Limit

Set a maximum amount you can wager on a single bet. This helps prevent large losses in one go.

Session Time Limit

Set a time limit for each betting session. When the time is up, you will be logged out automatically. This helps prevent long, uninterrupted betting sessions from becoming a habit.

Reality Check

At set intervals — every 30 minutes, 1 hour, or 2 hours — you will receive a notification reminding you how long you have been playing and how much you have spent.

Self-Exclusion

If betting is becoming a problem, you can close your account entirely. For a set period — 7 days, 30 days, 90 days, or permanently — placing any bets will not be possible.

Help & Resources

If you or someone you care about is struggling with a gambling problem, there is plenty of help available. You are not alone, and there is nothing to be ashamed of.

Ribajee Support Team
  • Live Chat: Available 24/7, support in Bengali
  • Email: [email protected]
  • Social Media: Facebook, Instagram Direct Message

Our trained counsellors can help you set self-limits, activate self-exclusion, or simply talk things through — all in complete confidence.

International Support Services
  • Gambling Therapy: Free online counselling (www.gamblingtherapy.org)
  • GamCare: UK-based, available to everyone (www.gamcare.org.uk)
  • Gamblers Anonymous: Peer Support Group
Bangladeshi Organisations
  • Mental Health Helpline: Various NGOs provide 24-hour counselling services
  • Local Hospital: The mental health department can help

Frequently Asked Questions

If gaming is having a negative impact on your life — such as financial strain, relationship tension, difficulty focusing at work, or increased stress — it may be a problem. Review the symptom checklist above and consider speaking with a professional.

Your self-exclusion remains in effect for the period you selected. Once a 7-day or 30-day period ends, you will be able to log back into your account. However, if you chose Permanent exclusion, your account will never be reopened.

You can lower your deposit limit at any time. To increase it, however, you must wait at least 24 hours. This is by design — to prevent impulsive decisions made in the heat of the moment.

Honesty is always the best approach. Let your family know you are seeking help and have taken steps to regain control. Many families want to support you. You may also find it helpful to attend family counselling sessions with a therapist.

Technically, self-excluding on Ribajee only applies to Ribajee. However, if you have a genuine gambling problem, continuing to play on other platforms will not help. We strongly recommend self-excluding across all platforms.

Act immediately. Contact Ribajee Support and activate self-exclusion. There is a time limit on claiming losses, so do not delay. We also recommend speaking with a professional counsellor.
Warning: Do not chase missed opportunities

A common mistake is thinking "I'll place one more bet to win back what I lost." This almost always leads to even greater losses. Every bet is independent — past results have no bearing on future outcomes.

Stay in Control of Your Gaming

At Ribajee, responsible gaming is more than a commitment — it is a core value. Set your self-limits today and enjoy betting safely.

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