Ribajee takes your privacy seriously. We comply with international data protection standards (GDPR, PCI DSS) and never sell your information to third parties. Read this policy to understand how your data is kept safe.
1. What Information We Collect
We collect various types of personal information to register you on the Ribajee platform and provide our services. This information is required to create and verify your account and deliver a secure experience.
- Name: Full name as written on government identification
- Date of Birth: For age verification
- Email address: For account communications and verification
- Mobile Number: For 2FA and account security
- Address: Complete residential address
- Identification Number: For KYC verification
- Mobile Banking Account Number
- Bank Account Details (if applicable)
- Crypto Wallet Address
- Transaction History
- Deposit & Withdrawal Records
- Betting history and gameplay information
- Login Time and IP Address
- Device information (browser, OS, device type)
- Promotions and Bonus Use
- Customer Support Contact
Ribajee is legally required to collect certain information. We verify your identity to comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations. This is necessary to protect you and all other users on the platform.
256-bit SSL Encryption
All your personal information is protected with bank-level SSL encryption. No third party can access your data during transmission.
Secure Data Centers
Your data is stored in internationally certified, secure data centers. Firewalls, intrusion detection systems, and regular audits are in place.
GDPR compliance
Ribajee complies with the European Union's GDPR data protection regulations. You have the right to access, correct, and delete your information at any time.
PCI DSS certified
Financial information is processed and stored in accordance with Payment Card Industry Data Security Standards.
2. Purpose of Data Collection
Ribajee collects your personal information only for specific, legitimate purposes. We never use your data without your consent.
- Account creation and management: To manage registration, login, and account settings
- Identity Verification (KYC): To meet legal requirements and prevent fraud
- Payment Processing: To securely process deposits, withdrawals, and financial transactions
- Service Delivery: To provide Sports Betting, casino games and other services
- Customer Support: To answer your questions and resolve your issues
- Security: To prevent unauthorized access, fraud, and misuse
- Legal compliance: To meet regulatory authority requirements
- Marketing (Optional): To inform you about bonuses, promotions, and new features
You can opt out of marketing communications on Ribajee at any time. Go to your account settings and turn off email or SMS notifications. This will not affect your access to core account services.
3. Cookies and Tracking Technologies
The Ribajee website uses cookies and other tracking technologies to enhance your browsing experience and ensure the platform functions properly.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential cookies | Login Sessions, Security and Core Functionality | Session |
| Performance Cookies | Site Speed and Load Time Monitoring | 1 Year |
| Functional Cookies | Language, Currency and User Preferences | 1 Year |
| Analytics cookies | Traffic analysis, user behavior | 2 Years |
| Marketing Cookies | Targeted Promotional Offers | 6 Months |
Cookie Control: You can block or delete cookies through your browser settings. However, blocking essential cookies may prevent Ribajee from functioning correctly.
Ribajee uses certain third-party services (such as Google Analytics and payment gateways) that may set their own cookies. These service providers have their own privacy policies, and we do not control their practices.
4. How We Use Your Information
Ribajee uses the information it collects with full transparency and accountability. Every use of your data has a valid reason and a lawful basis.
- Account management: To save your profile, settings, and preferences
- Processing Transactions: To process deposits, withdrawals, and bet settlements
- Contact: To send important account updates, security alerts, and support messages
- Fraud Prevention: To detect suspicious activity and ensure account security
- Service Improvement: To analyze user feedback and behavior to improve the platform
- Compliance: To meet legal and regulatory requirements
- Dispute Resolution: To investigate complaints and resolve issues
Data Processing Basis: We process your data (1) to fulfill our contract with you, (2) to comply with legal obligations, (3) for legitimate interests (fraud prevention, service improvement), and (4) based on your explicit consent.
5. Information Sharing and Third Parties
Ribajee does not sell your personal information. We only share data with third parties in limited circumstances and when required by law.
- Payment Processor: To process Mobile Banking, Bank Transfer and crypto transactions
- Game Provider: To operate Live Casino and slots games (Evolution, Pragmatic Play, etc.)
- Verification Services: For KYC and identity verification
- Security Partner: For fraud detection and AML screening
- Legal authorities: To fulfill legal obligations and comply with court orders
- Professional Advisor: Lawyers, accountants, and auditors (under confidentiality agreements)
Ribajee signs strict Data Protection Agreements (DPAs) with all third parties. They may only use your data for specified purposes and are not permitted to share it for any other reason or with any other party.
6. Data Protection Measures
Ribajee follows industry best practices to keep your personal information secure. We have implemented technical, administrative, and physical security measures across the platform.
- 256-bit SSL/TLS Encryption: All Data Transmissions Encrypted
- Database Encryption: Storage All sensitive data encrypted
- Firewall & IDS: Prevention of unauthorized access at the network level
- 2-Factor Authentication: An extra layer of security for your account
- Regular Security Audits: Third-party penetration testing
- Least privilege access policy for staff
- Regular Security Training
- Data access logs and monitoring
- Strong password policy with regular updates
In the event of any data security incident, Ribajee will notify relevant authorities within 72 hours and affected users within a reasonable timeframe. We will take immediate action to minimize harm and ensure future prevention.
7. Your Rights
As a Ribajee user, you have several legal rights regarding your own personal data. We respect and help you exercise those rights.
Right of access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to request corrections if any of your information is inaccurate.
Right to Erasure
You have the right to request deletion of your data in certain circumstances.
Right to Restrict Processing
You have the right to request restrictions on processing your information in certain circumstances.
- Right to Portability: The right to receive your data in a structured, machine-readable format
- Right to object: You have the right to object to processing your data for specific purposes
- Right to Object to Automated Decisions: Right to object to decisions based solely on automated processing
- Right to Withdraw Consent: Right to withdraw consent for marketing communications at any time
To exercise your rights: Contact the Ribajee support team to exercise any of your rights. We will respond to your request within 30 days.
8. Data Retention Policy
Ribajee retains your personal information only for as long as necessary. Different types of data are subject to different retention periods.
| Information Type | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal requirements |
| Transaction Records | 7 Years | AML and tax regulations |
| KYC documents | 5 Years | Regulatory Compliance |
| Customer Support | 3 Years | Dispute Resolution |
| Marketing Data | Until consent is withdrawn | User Preferences |
| Log Files | 1 Year | Security Monitoring |
When the retention period ends, your information will be securely deleted or anonymized. Certain information may be retained longer if required by legal obligations.
9. Privacy of Minors
The Ribajee platform is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
- Age verification is performed at registration
- Accounts identified as belonging to minors are immediately suspended
- All minor information is immediately deleted
- If parents identify a child's account, please notify us
If your minor child has created an account on Ribajee, please contact our support team immediately. We will promptly close the account, delete all associated data, and refund any deposited funds.
10. Privacy Policy Changes
Ribajee may update this Privacy Policy from time to time. Changes may be made due to legal updates, the addition of new services, or changes in our operations.
- Notifications: You will be notified of important changes via email or account notifications
- Effective date: The date of change will always be noted at the top of the page
- Accept: Continued use of Ribajee after changes indicates acceptance of the new policy
- Previous Version: Previous versions of the Privacy Policy are available upon request
If you have any questions or concerns about this Privacy Policy, reach out to the Ribajee support team via live chat, email, or social media. We are available 24/7 to assist you.
Start betting safely on Ribajee
Ribajee is always committed to your privacy and data protection. Register today and enjoy a safe, trusted betting experience.